DDP - Customs & Duties We are very proud to operate a DDP (Delivered Duties Paid) policy so the price you pay at the checkout will be the final pricewith no extra customs or duties. We cover all duties so that you can shop with us from anywhere hassle free andwith no extra cost.
All orders placed by 3pm will be dispatched the same day where possible. This includes European & Worldwide orders. Free shipping on all UK orders over £50.
Free Shipping UK:Royal Mail Tracked 48 hours.
Get your order faster: We offer an express delivery service with UK delivery in 24 hours. EU delivery in 4/5 days and USA/Rest of the World in 5-10 days.
Orders including products on PRE-ORDER will be dispatched as soon as all items in the order are in stock.
RETURNS & EXCHANGES
Refunds or exchanges must be returned to us within 30 days of the product being purchased. Goods must be returned in a saleable condition with all original packaging. We recommend either sending the goods back via signed for delivery or obtaining a certificate of purchase. On receipt of the returned goods we will issue a full refund (minus the shipping cost).Return shipping to be paid by the buyer.
If your goods are faulty, please get in touch with us as soon as possible and we will arrange a replacement to be sent out to you (once the original has been returned to us) and we will refund you the original postage cost you paid.
To arrange a return/exchange please print ourRETURNS FORM, complete all fields andinclude in your return.
UK returns to be sent via Royal Mail. International returns should be sent via a tracked/signed for service.
DUTIES & TAXES
We take care of all duties and taxes, so you have nothing to pay :)
EU & Rest of the World
All orders are sent using a DAP service. All customs/duty payable by the customer.
GIFT WITH PURCHASE RETURNS
If you received a FREE product or FREE gift with your purchase, it must be included with your returns in order to be refunded in the original form of payment.
If you choose to keep the FREE gift, the RRP of the gift will be deducted from your refund.
Gift Card promotion Terms & Conditions
Applies to free £50 Gift Cards. If purchased shorts are returned for a refund, the gift card becomes void. Should the gift card already be redeemed, £50 will be deducted from the value of the refund issued. This Gift Card has no redeemable cash value.
On a monthly basis, through our carbon offsetting initiative we protect 2,556.8 sq metres of forest, which is the equivalent of planting 216 seedlings.
We are committed to leaving this planet in a better state that when we arrived.
A part of this is ensuring all our shorts are delivered Carbon Neutral.